Privacy Policy
Last Updated: 8.11.2025
Welcome to Digital Snacki!
This Privacy Policy describes how Digital Snacki (referred to as “we,” “us,” or “our”) collects, uses, and discloses your information when you visit, use, or make a purchase from our website at [Your Website URL] (the “Site”). We are committed to protecting your personal data and being transparent about our practices.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services to you. The types of personal information we may collect include:
- Personal Identification Information: Your name, email address, phone number, and postal address. This is typically collected when you create an account, place an order, or subscribe to our newsletter.
- Payment Information: Details related to your purchases, such as your credit/debit card number, billing address, and other payment-related information. This data is handled by our secure payment gateway partners, and we do not store your full payment card details on our servers.
- Usage Data: Information about how you access and use the Site. This may include your computer’s IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process and fulfill your orders, manage payments, and deliver your products.
- Customer Service: To provide you with customer support, respond to your inquiries, and address any issues.
- Communication: To send you updates about your order, promotional offers, and newsletters (if you have opted-in).
- Site Improvement: To analyze usage trends and enhance the functionality, user experience, and content of our Site.
- Marketing & Promotions: To offer personalized products and services, and for marketing and promotional purposes, with your consent.
- Security: To detect and prevent fraud, protect our Site, and ensure the security of your data.
3. Disclosure of Your Information
We may share your personal information with third parties only in the following circumstances:
- Service Providers: We may share your data with third-party service providers who perform functions on our behalf, such as payment processing, shipping and delivery, and data analysis. These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We have implemented reasonable security practices and procedures to protect the personal information you provide to us from unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Rights and Choices
Under Indian law, you have certain rights concerning your personal data. You have the right to:
- Access and Correction: You can request to view and correct the personal data we hold about you.
- Withdraw Consent: You can withdraw your consent for us to use your personal data for a specific purpose (e.g., marketing communications) at any time.
- Grievance Redressal: If you have a complaint or a grievance regarding our data practices, you can contact our Grievance Officer.
6. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us & Grievance Officer
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us.
Grievance Officer: [Insert Name of Grievance Officer]
Address: Ambedkar Nagar, New Bus Stand, Rewa, MP 486001
Phone: +91-9243268339
Email: support@delightsnacki.com